The IT Department at Carmel Hospital manages all digital systems, networks, and technologies that support patient care, administration, and medical operations. It ensures that hospital information systems run smoothly, securely, and efficiently.
Key Functions of the IT Department
1. Hospital Information System Management
Managing systems such as:
Electronic Medical Records (EMR)
Hospital Information System (HIS)
Laboratory Information System (LIS)
Radiology Information System (RIS)
2. Network and Infrastructure Management
Managing hospital internet and intranet
Maintaining servers and databases
Managing Wi-Fi across wards, labs, and offices
Monitoring network security
3. Technical Support
Providing IT helpdesk support for:
Doctors
Nurses
Administrative staff
Tasks include:
Fixing computers
Installing software
Printer and scanner troubleshooting
4. Data Security and Compliance
Ensuring patient data confidentiality by:
Cybersecurity protection
Data backup systems
Access control
Compliance with health data regulations

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